Unlock a unified customer view across all touchpoints

As consumers spend more of their time online, their expectations have increased — in fact, 76% of consumers expect personalized experiences.

Empower your organization to build a comprehensive, real-time view of customer needs. ForgeRock helps you understand and serve your customers more effectively, with unified identity data, seamless identity sync and reconciliation, secure API integration, omnichannel visibility, and the ability to handle millions of identities across global jurisdictions.

Unified identity data for holistic insights

• Access a unified repository of identity data that transcends web, mobile, and call-center stores. Gain deep insights into your customers’ behaviors and preferences by centralizing identity data.

Identity sync & reconciliation across the board

• Maintain data consistency and integrity across your entire platform, regardless of deployment settings. Our identity sync and reconciliation mechanisms ensure that you have accurate and up-to-date customer information at all times.

Secure API integration within TPP ecosystem

• Seamlessly integrate with third-party providers (TPPs) through secure APIs. Enhance your offerings and extend your reach while maintaining the highest levels of data security.

Omnichannel visibility of customer needs

• See the complete picture of your customers’ needs and engagement habits. Our omnichannel capabilities empower you to deliver personalized experiences at every touchpoint.

Effortless scalability

• Our platform is built to handle millions of identities every second, across any global jurisdiction. Scale effortlessly to meet the demands of your growing customer base while adhering to regional compliance requirements.

Discover the power of real-time customer insights at scale. Elevate your understanding of customer needs and drive exceptional customer experiences.