PayPal and Simply Energy simplify utility payments

Simply Energy powers Australia, providing electricity and gas to 700,000 business and residential customer accounts comprising 12% of the Australian market across five states.¹

Simply Energy was looking:

to move from a batch-based payment processing solution to real-time, for a smooth and more responsive checkout
for more robust and timely reporting, as well as streamlined processes for reconciliations and transaction confirmations
to offer its customers payment flexibility and choice.

In April 2022, they added PayPal Checkout and PayPal Braintree to make payments fast and frictionless.

“Embracing PayPal as a trusted payment solution allows us to stay at the forefront of the evolving energy market, enhancing customer satisfaction and fueling our growth as a progressive electricity retailer.” Mazhar Shah, General Manager, Finance, Simply Energy

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