As priorities continue to evolve, so does the role of the senior IT leader. The financial services and insurance sector is no exception. This report highlights insights from 1,000 IT leaders (of which 149 came from the financial services and insurance sector) on the people, processes, and technology operations within their organization. Take a peek at the statistics through a financial services lens followed by the full insights from the IT Leaders Pulse Report 2022. The results show that their focus has shifted to creating people- and experience-centric capabilities to adapt to heightened customer expectations, advancements in new technology, and economic uncertainty.
Here are the top takeaways: