This IDC study represents a vendor assessment of providers offering unified endpoint management (UEM) software for ruggedized/IoT device deployments through the IDC MarketScape model. The assessment reviews both quantitative and qualitative characteristics that define current market demands and expected buyer needs for UEM software. The evaluation is based on a comprehensive and rigorous framework that assesses each vendor relative to one another, and the framework highlights the key factors that are expected to be the most significant for achieving success in the UEM market, targeting ruggedized/IoT device deployments, over the short term and the long term.

“Connected end-user computing devices are now commonplace in most frontline worker scenarios as well as transportation/logistics and field force and specialist roles,” says Phil Hochmuth, program vice president, Endpoint Management and Enterprise Mobility at IDC. “Connected smart devices, or workspace IoT endpoints, are also playing a critical role in helping organizations return workers to offices and corporate campuses safely. Managing this broad range of device types (beyond laptops and smartphones) is becoming a critical requirement for unified endpoint management software platforms, as businesses look to consolidate tools and teams that support digital workspace environments.”