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How AI Can Deepen Banking Relationships

The rush of banking customers to digital platforms in the wake of the COVID-19 pandemic is leading to a high quantity of new customers but low quality in critical metrics such as funding and retention.

Curinos is a leading provider of data, technologies, and insights that enable financial institutions to make better and more profitable data-driven decisions faster. Their new report on customer relationships in banking shows marked differences in what’s driving quality gaps between branch and digital. 

In this report, you’ll gain insight on:

1

Drive activity after the digital POS

The three common drivers that hamper customer transition
from initial sale to the onboarding cycle.

2

Act on the latest (surprising) trends

How much market dynamics in post-COVID financial
services run contrary to widely held industry assumptions
about customer behavior from pre-pandemic.

 
3

Identify the problem

How to use emerging technologies to shift targeting from “propensity to buy” to “expected value” and deepen
banking relationships.

4

Find a solution

Learn to deliver fully customized and personalized
customer experiences directly during onboarding.