Enhance the digital patient experience

Five areas where digital tools are mission critical

Fifty percent of patients say one bad digital experience would ruin the entire experience with a provider. 1

“Five Patient Experiences that Must Be Digital,” explains how to create a more positive and seamless experience throughout the patient financial journey.

Read this insight guide to learn how digital tools can help you:

  • Improve key workflows, including registration, billing and patient communication
  • Elevate the staff experience by saving time on important tasks
  • Provide a patient-centric experience that fosters higher retention rates

Accenture 2020 Digital Health Consumer Survey, August 2020, accessed May 19, 2023

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