E-commerce continues its upward climb as consumers continue to increase their propensity for digital commerce. However, ever since chip cards have effectively addressed counterfeit fraud, e-commerce still struggles to find a similar solution to mitigate card-not-present (CNP) fraud. 3-D Secure (3DS) is one of the more promising solutions but usage is inconsistent globally and therefore has varying results.

This Datos Insights research study, sponsored by Outseer, entailed a survey of 20 fraud executives at large financial institutions (FIs) in Q3 2023 in Australia, Canada, Germany, the U.K., and the U.S. Given the size of these countries and their varying regulatory landscapes, these results provide a directional indicator of the trends in these markets. The key findings from this report follow:

• U.S. CNP fraud losses are on the rise
• Location matters for higher authorization rates and lower CNP fraud losses
• As 3DS usage increases, CNP fraud losses decrease in regulated markets
• 3DS is highly rated as one of the better CNP risk mitigation tools available
• 3DS data is useful in authorization fraud systems

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