While global e-commerce sales continued to grow in 2022, sales growth rates decreased by nearly 11% compared to 2021. To mitigate this trend, innovative companies are focusing on optimizing their shopping experience to better retain and keep customers loyal. Automation is a key element of this strategy. Today’s leading e-commerce companies automate business processes such as order management, multichannel selling, shipping, and returns management, which significantly reduces operational costs, increases conversion, and strengthens customer loyalty. Read this eBook to discover how they achieve this. You will learn:
How to get started with automation and integration
Examples of key e-commerce processes to automate, such as order management, inventory and delivery management, item management, and returns management
Guidelines for selecting appropriate tools and integration methods.