PTC is positioned in the Leaders category in this 2023–2024 IDC MarketScape for Worldwide Service Lifecycle Management platforms. This is the second year in a row that PTC has been positioned in the Leaders Category for an SLM MarketScape report.

“As service becomes a critical part of an organization’s top-line initiatives across industries, the ability to take data from across the organization to inform service execution will be more critical. But organizations would miss a large opportunity if service data didn’t also go back and aid in the improvements of current, in-market, and new products and assets. PTC has established a technology road map and current offering that bridge these two historically siloed-off groups being product and service,” said Aly Pinder, Research Vice President, Worldwide Aftermarket Services Strategies, IDC.

To learn why PTC has once again been named as a Leader by the IDC MarketScape, download the IDC Worldwide Service Lifecycle Management Platforms 2023-2024 Vendor Assessment excerpt.

SOURCE: IDC MarketScape Worldwide Service Life-cycle Management Platforms 2023-2024 Vendor Assessment, by Aly Pinder, October 2023, IDC #US49989623

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles.