Anyone who has updated an SAP application has experienced this painful scenario: the new version performs flawlessly in your QA and pre-production environments, but crashes and burns in the business as usual (BAU) or production environments. Ninety percent of SAP enterprise customers expect this scenario and incorporate a period of hypercare into their release process in an attempt to mitigate the damage. But this is an expensive and risky strategy. Manual methods of investigation and quality assurance are extremely time-consuming and costly. Research by the Ponemon Institute found a single minute of downtime in a critical application can mean $10,000 in lost productivity. 

This cycle repeats, leaving teams burned out and organizations perpetually at risk.

The business climate today demands more from companies and their SAP systems. SAP teams are under pressure to deliver faster than ever to meet the demands of both internal stakeholders and customers, adding more urgency to the need to disrupt this pattern — SAP teams should streamline their quality processes now.